My son has been helping me learn more about Social Media. He is the one who turned me on to the joys of blogging. He helped me get started on Twitter too. As a person with a degree in New Media, he is almost evangelical about the advantages and benefits of social networking. It is the way of the future, he says. I believe him. And, I know there is so much more that he can teach me.
Thinking about this more, and in the context of leading organizations, there is a lot to be said for learning from younger people. While we veterans can teach the invaluable lessons of the past, they can teach us the path to the future. And that is worth paying attention to.
For instance, people of my generation are grappling with the wonders of technology with varying degrees of success. Some of us are totally immersed and intrigued by what can be accomplished in a wireless world, (including all the cool toys that come along with it). On the other hand, others of us are hard pressed to know how to turn on our computers, if indeed we even own a computer. But, no matter where we are on the technology learning curve, the one thing we know for sure is that if we are going to learn it well, we have to consult those who have the skill. And it’s highly doubtful that we will find this expertise in people older than ourselves.
That’s why I like the idea of mentorships in organizations working both ways. Some people refer to the younger mentor/older mentee relationship as reverse mentorship. I am not so keen on that label because to me it suggests there is something backward about it although I have yet to come up with a better term for it. I’ll give that some more thought.
It should be pretty simple really.
Take young Person A, who knows something about something and put him, or her, together with older (okay, old then) Person B who doesn’t know much at all about that particular something and then let the learning begin.
All right, so it’s not that simple
People of the older generation… well, we have our pride. We like the idea of mentoring someone younger because it seems to us to flow with the accepted order of things… you know, the Master and Grasshopper type of relationship. However, when it is the Grasshopper doing the teaching, it can make us feel somehow redundant, even stupid and that’s not something one willingly puts a hand up for.
Alternately, people of a younger generation may not see the benefits of slowing down to help us older ones learn things that are, to them, elementary my dear Watson. They may also feel they are carrying a load for someone who might even make more money than they do and from whom they see no reciprocal reward. When you look at it that way, there’s not much fun in that either.
So to begin with, I think that a successful Young master/Old Grasshopper relationship needs to begin with an attitude check on both sides.
And you spell that R-E-S-P-E-C-T.
Of course along with that has to come a certain measure of empathy that allows the older to appreciate the skills and knowledge of the younger; and the younger to give credence to the lessons that only an older generation can teach.
With that established, I can think of a few practical steps that might help the Young Master/ Old Grasshopper set off on the road to building a mutually rewarding relationship. Here they are:
Determine a skill base line
There is nothing more counterproductive, or annoying, than making assumptions about what a person knows or does not know. Spending a little time determining current skill levels within the context of the subject matter is a good use of time.
Take time to set some goals
Technology, for instance, encompasses a huge body of knowledge. To make some headway and avoid being overwhelmed, discuss what you want to be able to do and how it might benefit your work before you start tackling applications that may, or may not, move you in an optimally beneficial direction. Goals will also give you benchmarks against which you can monitor progress. There is something very satisfying about that for both parties in the mentorship.
For the most part this means speaking plainly; being truthful; and regularly checking for understanding.
Working with someone to learn something new and seeing that new thing being applied in real time is exciting! Enjoy the journey and the person with whom you are taking it and my hunch is, you will both profit from the experience.
Oh and by the way, what was the last thing you learned from a younger person?